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You go through the entire process and plan your advertising activities. E-commerce and chatbots: Is customer service automation a good idea? After , customer service automation has gained momentum. Chatbots are playing an increasingly important role in e-commerce solutions, enabling quick and convenient answers to customers' most common questions. In the article, we will look at how to apply artificial intelligence in e-commerce, what are the advantages and disadvantages of customer service automation, and how to build customer trust by using marketing chatbots and the new, personalized ChatGPT technology. CONTENTS Are chatbots the future of e-commerce?


How to apply artificial intelligence in e-commerce? E-commerce and chatbots  what do customers themselves think about automation? What are the advantages and disadvantages of automation? E-commerce and chatbots  summary FAQ  questions Algeria WhatsApp Number and answers Are chatbots the future of e-commerce? Although they are new to the e-commerce industry, the number of brands using them is growing at a dizzying pace. Research shows that currently approximately  of companies use customer service automation, and by  the chatbot market is expected to be worth USD . million. The increasing popularity of AI in the service area is largely a response to new customer needs. According to research published on HubSpot,  of consumers expect immediate answers from brands to marketing or sales questions . Moreover, they require information to be provided  hours a day.





The ever-growing popularity of AI raises many questions. The most important thing is whether chatbots will replace specialists. Today we cannot say what will happen in ,  or  years because artificial intelligence is constantly developing. Currently, however, there are no concerns about the complete elimination of the human factor. Chatbots cannot beat the power of the human mind. However, they can reduce the burden on your team and allow them to work on more complex and interesting projects that expand their horizons and bring greater value to the company. Read also: Chatbot marketing.  ideas on how to use chatbots on Facebook The campaign was successful in its first month of operation. In  days, sales of Saffola's Nutri-Shake increased by . How to apply artificial intelligence in e-commerce? Artificial intelligence in .